SERVICE

Lingchuang Steel Group Co., Ltd.

Our company has an experienced technical consulting organization. In order for you to choose the product model correctly, we have established a marketing team with first-class efficiency and first-class service.

We have perfect pre-sale consultation 7*24 hours online service, in-sale service, and after-sales service system to ensure customers in the whole procurement process of good experience.

Regarding customers as the center of our service is the core of development of our company and the key of success. We cooperated, communicated with the customers and made a quick feedback to meet the various needs of customer’s make our customers enjoy “the first service”, for showing our promise. Strictly guided quality control starts from pre-production sample and through each process of production, products will always remain in best condition.

Processing customization

According to customer requirements customized product dimensions, section size, welding quality, etc

Supplementary testing

Provide independent product testing services according to customer requirements

Packaging and transportation

If there is no special requirement, the products can be shipped within 7 working days. For customized products, you must communicate with customer service about the specific time.

Lingchuang Steel Group Co., Ltd.

FAQ

Q: How do you guarantee the quality of your products?
A: According to production standards, we can also accept third-party inspections, and all products undergo strict quality inspection before packaging.

Q: What is your delivery time?
A: It mainly depends on your location and demand, usually the delivery time is around 7-10 days after deposit arrived , if there is stock in our warehouse, we can send out within 3 days.

Q: Can custom products be produced?
A: We support custom steel in different sizes, designs and finishes.

Q: Can you provide samples?
A: Yes, we can provide samples for free, but need buyer to provide shipping cost. Also can provide customized samples according to your drawing , sample charge can be refunded when bulk order released