SERVICE
We have a comprehensive purchase and after-sales process, which can provide all customers with a rich service experience.
■ Meet the needs of customers with diversified products, which can be customized according to their needs.
■ Online service, answering customers' questions, online 24 hours a day, fast response time.
■ Professional sales team, to bring customers a good experience.
■ If customers need samples and certificates of quality, we can provide them.
■ Sometimes the customer wants to visit the factory, we will certainly accompany he customer to explain the tour and answer the customer's questions.
■ Always provide customers with high quality and efficient after-sales service.
■ If there are some problems of products or customers, we will solve them in time and take timely measures.
■ If the customer has any questions after receiving the goods, please ask us in time. We will be online 24 hours a day to answer your questions.
■ After the customer receives the goods, we will always keep in touch with you and pay regular return visits.
Quality Promise
Provide return and exchange service for customers. Provide email and phone inquiries throughout the product transaction.
Competitive Price
We can provide competitive price, please contact us for quotation.
Deliver Faster
Arrange production immediately upon receipt of advance payment within 24 hours We can make transportation plan according to your requirements.
Third-Party Inspection
We offer third-party inspection for our products. It could be of client's choice or we arrange the internationally renowned agencies.
FAQ
Lingchuang Steel Group Co., Ltd. is a large comprehensive enterprise integrating product production, processing, sales and spraying.
Q:How do you guarantee the quality of your products?
A:According to production standards, we can also accept third-party inspections, and all products undergo strict quality inspection before packaging.
Q:What is your delivery time?
A:It mainly depends on your location and demand, usually the delivery time is around 7-10 days after deposit arrived , if there is stock in our warehouse, we can send out within 3 days.
Q:What is your main product?
A:Our main products are Galvanized steel, Aluminum steel and other products, including sheet, bar, pipe, coil, channel steel.
Q:Can custom products be produced?
A:We support custom steel in different sizes, designs and finishes.
Q:Can you provide samples?
A:Yes, we can provide samples for free, but need buyer to provide shipping cost. Also can provide customized samples according to your drawing , sample charge can be refunded when bulk order released.
Q:What are your strengths?
A:We guarantee that the quantity and specifications of the products are fully in line with the customer's order standards and support any type of testing, we also will provide material test certificate from our QC to clients before delivery . In addition, we have more professional services and competitive prices.
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